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THE QUESTION
I just started in a junior position at a company with a very hands-off management style. They told me that they trust me to make good decisions, but honestly, I need more training, guidance and check-ins to feel confident in doing my job properly. My direct supervisor is high-up in the company and it is hard to find time with them. I’m afraid that eventually, I’ll make a mistake that will get me fired. On the other hand, if I say I need help, I’m worried I’ll be seen as not being smart enough to do the job. What should I do?
THE FIRST ANSWER
Judit Lovas, career coach, Judit Lovas Coaching and Consulting, St. John’s
Feeling overwhelmed or inadequate are common emotions for most new employees in today’s super-competitive corporate world. These feelings are especially anxiety-inducing for young professionals who have just started their career journey. You might look around and see colleagues who seem confident and know what they’re doing; therefore, you may feel bothersome or unprofessional asking your manager for guidance.
Just remember, you weren’t hired because you’re perfect. You were hired because you’re skilled and valuable to the company. Good leaders do not expect anyone to get everything right in their first days. In fact, asking questions and taking the initiative to do the best job they can are qualities that managers value highly in their employees. It shows that you care about the company, your role and the quality of your work.
I am sure that your direct supervisor wants to help you become a valuable team member. As always, open and clear communication can save you a lot of worries, misunderstandings and unnecessary mistakes.
In your first three months, I recommend scheduling bi-weekly one-on-one meetings with your manager where you can freely discuss your experiences and ask your questions in a relaxed and risk-free environment. These meetings are meant to be a two-way dialogue, allowing your manager to provide you with instant feedback as well. During these sessions, let your boss know that frequent discussions are important to you because you want to make sure that you’re aligned with the company’s expectations of the role and you’re moving in the right direction.
THE SECOND ANSWER
Carrie Lamb, founder, Sacred Workplaces, Soowahlie Territory (colonially known as Cultus Lake, B.C.)
Starting a new role in an environment with limited guidance can feel overwhelming, but it also presents a unique opportunity to take charge of your professional growth. Approaching this situation with a coaching mindset can help you build confidence and demonstrate initiative. Empowering yourself to create your own development plan is a great first step toward feeling more balanced in your employment experience.
There are many resources out there to use as a template to guide you so find one that makes the most sense to your own journey. It would be a good idea also to consider using a self-assessment tool to gain clarity on these areas and identify specific skills or knowledge that would help you excel. Once you’ve pinpointed these areas, set clear, achievable goals. For example, if certain processes are unclear, commit to mastering them within a set timeframe by seeking resources through company materials, online courses or informal mentorship from colleagues. This activity usually helps to take a lot of the overwhelm out of the unknown for many workplace scenarios.
Not all managers have been given support for their own managerial journey, so it could be helpful to structure your own check-ins and progress evaluations. Proactively seek feedback from your supervisor, framing it as a way to align with the company’s expectations. For instance, you could say: “I’ve focused on improving my understanding of X and would appreciate your feedback on my progress.”
Additionally, build a network of support within the company. Coaching conversations with peers or mentors can be invaluable. Connect with peers who have more experience or have faced similar challenges. These connections can offer valuable insights and encouragement.
By taking the initiative, you’re addressing your immediate needs and positioning yourself as a proactive and resilient team member. This coaching approach allows you to grow confidently, knowing you are actively shaping your success, career and future.
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