Canadian Transportation Agency

Ottawa tells Supreme Court airline passenger rules needed to ensure travellers are treated fairly

Airlines push their case for looser compensation rules amid planned overhaul

Backlog of air passenger complaints at Canada’s transport regulator tops 57,000, hitting new peak

Canadian Transportation Agency lays out proposed changes to passenger rights charter

Passenger rights overhaul draws criticism from both sides – airlines and advocates

Canadians who are angry about airlines are finding the Liberals have a case of ‘bureaucratic governmentitis’

Compensating passengers for flight disruptions not enough, says advocate

Newly revealed e-mails raise questions about Canadian transportation regulator’s independence

Canadian airline regulator’s stance on refunds aligned with execs’ requests from days earlier, emails show

Passenger refund issues flagged to federal government a year before COVID-19 pandemic

New rules to make travel safer, more accessible for people with disabilities a step forward but not enough: advocates

Passengers hoping for refunds for cancelled flights will be out of luck

Second phase of air passenger protections addresses flight cancellations, delays

Onex completes $3.5-billion takeover of WestJet