The scenario
It has been suggested that I need to start delegating authority more -- but I just can't let go of the reins completely. How can I learn to share the decision-making with my able colleagues?
The advice
Consider this six-step process:
Identify the resistance. Developing an awareness of why you are resistant to delegate is key. Are you just not used to delegating? Are you afraid of giving up control? Are you afraid that no one can carry out the task as well as you? Are you afraid that if you delegate the work, then you will not get the recognition and your job security might be threatened? Write down your fears.
Notice the impact. Once you have identified the cause of your resistance, consider the impact that not delegating authority is having on you and others. This might include an increase in your workload and stress level, a decrease in your job satisfaction, and a negative impact on your relationships, both at work and personally.
Consider the benefits of delegating authority. It could mean more freedom and time for yourself, less stress, improved work and personal relationships and the ability to focus on big-picture and higher priority issues.
Make a commitment. Tell your supervisor and colleagues that you are committing yourself to start delegating more tasks and authority. Write it down and post it on a bulletin board or office wall. Ask your staff and colleagues to remind you if you start to stray from your commitment.
Begin the process. Start with delegating tasks that will not give you heart palpitations, then work your way up to larger tasks as you become more comfortable with the process. Keep an open mind. Once you have mastered or feel more comfortable with delegating tasks on an individual basis, consider doing this for projects. Ask your colleagues what more they can do. You will be surprised what they will be willing to take on for you.
F ollow-up and celebrate the successes. When delegating make sure that you set a time to follow up with colleagues to see how they are progressing with the task. Remember to encourage, acknowledge and champion them. Let them know that you have full confidence that they can do it. Praise them when they complete the task. Even more important is to see what the impact of delegating has on you. Write down all the positive aspects of delegating you have noticed. Ask your colleagues about how they have found the process and how they think you are doing.
Remember: the more you delegate the easier it becomes. It is like developing a new habit.
Bruce Sandy is president of Pathfinder Coaching and Consulting in Vancouver