One of Canada's largest municipalities enhances customer service and speeds billing with Oracle Energy and Water and Red Clay Consulting
AUSTIN, Texas, Nov. 19, 2024 /CNW/ -- Peel Region, a municipality west of Toronto, has implemented Oracle Utilities Customer Care and Billing Cloud Service to enhance service for its water billing account holders. By upgrading its on-premises solution to the cloud, Peel Region now has a modern customer platform that empowers better experiences, more stable and consistent billing and collections, and a solid foundation for future enhancements to water billing services. After being successfully awarded the implementation contract from a competitive procurement process, Red Clay Consulting led the implementation to ensure the project aligned with Peel's operational goals and cloud-first mission. Red Clay is a member of Oracle PartnerNetwork (OPN).
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