Martello's Proactive Monitoring Reduces Microsoft Teams Support Tickets by 60%, and Support Headcount by 50-70%

Operational Savings Achieved through Proactive Monitoring and Rapid Troubleshooting.

OTTAWA, ON, Nov. 12, 2024 /CNW/ - Martello Technologies Group Inc., ("Martello" or the "Company") (TSXV: MTLO), an expert in user experience management for Microsoft Teams, has commissioned EnableUC to develop a cost model that reveals the operational savings IT teams can achieve with Martello's Vantage DX. The cost model highlights how Vantage DX's proactive monitoring and accelerated troubleshooting can drastically reduce Microsoft Teams support tickets by 60% and, depending on organization size, reduce support costs by 50-70%.