Anna Carroca casually strolls into action as a loud, piercing bell rings throughout the beige marble halls of a four-storey office town in downtown Toronto.
She walks into a green, cream-and-gold elevator cab, looks up at the panel for the requested floor, closes the cage door, grasps a black lever and pushes it to the left, and the elevator shoots toward the sky.
Jordan Chittley/The Globe and Mail
"Left is going up and right is going down," Carroca says, as we soar up the elevator shaft. "It has a brake, and you have full power to stop as if you were driving a car."
After 14 years at the elevator controls, Carroca makes it look easy. She jokes with tenants and rarely misses floors. If the operator doesn't stop in the right spot, he or she may have to readjust or force a passenger to step up or down into the cab. She won't let me operate it because there is a risk of damaging the elevator.
Most elevators were manually operated before the Second World War. Today, this one, built in 1908 at the Ontario Heritage Centre at 10 Adelaide St. E., is one of a few remaining in Toronto. Others are at the Goodenham (Flatiron) building, the Masonic Temple and the Gladstone Hotel.
"It's a very rare and vanishing type," says Romas Bubelis, architect with the Ontario Heritage Trust. "The visceral feeling you have as the air rushes by as you move up through the elevator shaft and being dependent on the elevator operator's hand … is anything but a dead automatic experience."
Ontario Heritage Trust
In the middle of the 19th century, Elisha Otis invented a game-changing safety mechanism that prevented an elevator from falling even if its cable broke, says Rob Isabelle, CEO of KJA, an elevator-consulting firm. By the turn of the 20th century, electric, manually operated elevators were commonplace in New York and were being installed in Toronto buildings.
"Most buildings into the 1950s had people waiting there to take you," says Lee Gray, professor of architectural history at the University of North Carolina at Charlotte, and author of a book about the history of elevators. "Until we get to the 1950s there is a recognition the elevator needs a driver … You couldn't get by without an operator because you or I couldn't drive the car. I tried to do it once and missed by six inches."
In the early 1950s, push-button elevators were introduced en masse. Building owners could save money on operators and automated elevators increased efficiency and capacity. But there was a problem – people hated them.
"We have clear stories of people walking into elevators and walking right back out," Gray says. "Passengers were saying, 'I don't want to drive this thing, where is the operator?'"
Many people didn't feel comfortable giving up control to a machine, where all they had to do was push a button.
Jordan Chittley/The Globe and Mail
It took most of that decade for people to become comfortable pushing the button on their own – and the elevator is a vehicle that only goes up and down attached to wires in a shaft.
"Like any new technology, people got used to it very quickly and now we don't even think about it," Bubelis says.
A history of the computer taking control
1912
First aircraft autopilot
developed
by Sperry Corporation
Around 1900
Completely automated
push-button elevators
available in small
apartments
1925
Houdina Radio
Control demonstrates
a radio-controlled car
operated by a
following car
1947
U.S. Air Force C-54
makes a transatlantic
flight, including takeoff
and landing completely
under the control of
autopilot
1950s
Automatic push-
button elevators
introduced en masse
1950s
GM and RCA test
vehicles on automated
highways using radio
controls
1998
Mercedes-Benz, Toyota
and Mitsubishi begin
offering adaptive
cruise control
2012
Google car passes
Nevada driving test
on 22 km route in
Las Vegas
2013
Mercedes-Benz
S-Class goes 100 km
on highways and
streets in Germany
2015
Audi A7s drive from San
Francisco to Las Vegas
2016
Uber and
nuTonomy begin
testing self-driving
taxis in Pittsburgh
and Singapore
2016
An Otto autonomous
transport truck drives
about 200 km to
make a beer delivery
in Colorado
A history of the computer taking control
1912
First aircraft
autopilot
developed
by Sperry
Corporation
1947
U.S. Air Force C-54
makes a transatlantic
flight, including
takeoff and landing
completely under the
control of autopilot
1950s
GM and RCA
test vehicles on
automated
highways using
radio controls
2012
Google car
passes Nevada
driving test on
22 km route in
Las Vegas
2015
Audi A7s
drive from
San Francisco
to Las Vegas
2016
Uber and
nuTonomy begin
testing self-driving
taxis in Pittsburgh
and Singapore
Around 1900
Completely
automated
push-button
elevators
available in small
apartments
1925
Houdina Radio
Control
demonstrates a
radio-controlled
car operated by
a following car
1950s
Automatic
push-button
elevators
introduced
en masse
1998
Mercedes-Benz,
Toyota and
Mitsubishi
begin offering
adaptive cruise
control
2013
Mercedes-Benz
S-Class goes 100
km on highways
and streets in
Germany
2016
An Otto
autonomous
transport truck
drives about 200
km to make a
beer delivery in
Colorado
A history of the computer taking control
Around 1900
Completely automated push-button
elevators available in small
apartments
1912
First aircraft autopilot developed
by Sperry Corporation
1925
Houdina Radio Control
demonstrates a radio-controlled
car operated by a following car
1947
U.S. Air Force C-54 makes a
transatlantic flight, including takeoff
and landing completely under the
control of autopilot
1950s
Automatic push-button
elevators introduced en masse
1950s
GM and RCA test vehicles
on automated highways
using radio controls
1998
Mercedes-Benz, Toyota and
Mitsubishi begin offering
adaptive cruise control
2012
Google car passes Nevada driving
test on 22 km route in Las Vegas
2013
Mercedes-Benz S-Class goes
100 km on highways and
streets in Germany
2015
Audi A7s drive from San
Francisco to Las Vegas
2016
Uber and nuTonomy begin
testing self-driving taxis in
Pittsburgh and Singapore
2016
An Otto autonomous transport
truck drives about 200 km to make
a beer delivery in Colorado
A history of the computer taking control
1912
First aircraft
autopilot
developed
by Sperry
Corporation
1947
U.S. Air Force C-54 makes
a transatlantic flight,
including takeoff and
landing completely under
the control of autopilot
1950s
GM and RCA
test vehicles on
automated
highways using
radio controls
2012
Google car
passes Nevada
driving test on
22 km route in
Las Vegas
2015
Audi A7s
drive from
San Francisco
to Las Vegas
2016
Uber and
nuTonomy begin
testing self-driving
taxis in Pittsburgh
and Singapore
Around 1900
Completely
automated
push-button
elevators available
in small apartments
1925
Houdina Radio
Control demonstrates
a radio-controlled car
operated by a
following car
1950s
Automatic
push-button
elevators
introduced
en masse
1998
Mercedes-Benz,
Toyota and
Mitsubishi begin
offering adaptive
cruise control
2013
Mercedes-Benz
S-Class goes 100
km on highways
and streets in
Germany
2016
An Otto autonomous
transport truck drives
about 200 km to
make a beer delivery
in Colorado
Autopilot
Captain Rob Johnson settles into his seat for a short flight from Toronto to Montreal. We aren't actually on a plane, but in a flight simulator in Mississauga, for Johnson to demonstrate how the autopilot system works.
He's looking at small, out-of-date screens, pushing buttons and turning small knobs. There are hundreds of them.
Jordan Chittley/The Globe and Mail
"Once you lift off and fly the aircraft off the runway, gear is coming up, engage the automation, you can leave it [autopilot] in all the way until you disconnect for the final approach," says Johnson, who has been piloting aircraft for 45 years – including fighter jets and on 15-hour flights on Boeing 777s. "Some [pilots] leave it in until 300 or 400 feet above the runway."
About a minute after the rubber leaves the tarmac, Johnson hits one button, double checks some settings and then calmly removes his hands from the yoke. Blink, and you'd miss the computer taking control.
Johnson says pilots use autopilot 99 per cent of the time, and it can be used at many airports to land. But the system is only as good as the information input by the pilot. Autopilot allows pilots to focus on other issues such as navigating around approaching weather.
Prior to autopilot, flying was a grueling, dangerous experience. It was cold, windy and insanely loud – plus oil flew everywhere and the pilot had to constantly pull the plane to the left to compensate for the rotary engine. Constant attention was required to keep the plane on a straight course.
"The sheer physical fatigue that came from flying could quickly wear a man down, something not easy to understand for those of us who fly cosseted in the passenger cabin of a jet liner," Lee Kennett wrote in his 1991 book, The First Air War.
In 1912, Sperry Corp. developed the first autopilot system. It connected a gyroscopic heading indicator and attitude indicator to hydraulically operate elevators and rudders (the devices that move the plane up, down and side to side). It allowed the plane to fly straight and level on a compass course with little attention from the pilot. Inventor Lawrence Sperry showed it off in 1914 by flying past onlookers in Paris with his hands up in the air and off the controls.
"Over Ohio the other day, a big tri-motored Ford plowed through the air on its way to Washington, D.C. Four men leaned back at ease in the passenger cabin. Yet the pilot's compartment was empty. A metal airman, scarcely larger than an automobile battery, was holding the stick," begins a February 1930 article in Popular Science Monthly. "The sensitiveness of the robot in responding to movements of the plane is said to be superior to that of the average human pilot."
Aviation historian Keith Hyde says pilots were initially skeptical of autopilot and wary of turning over control, but technology improved over decades.
"Today, a pilot, even though he has to go through the courses … doesn't have much to do [while flying]," Hyde says.
uFly
As we approach the landing strip in Montreal, a pleasant voice announces how many feet we are above the ground. Johnson monitors the screens and keeps his hands close to the controls, but doesn't touch them. The plane lands smoothly, but a little to the left, so Johnson disengages the system and drives it back to centre.
So why do we still need pilots?
To make the decisions, Johnson says.
"You program bad information and it will give you bad results," he says. "The pilot in command is ultimately responsible for the safety of the aircraft … Somebody has to mind the store."
104 years after the first autopilot, the system can do a lot, but it can't take responsibility.
This is the first article in a seven-part multimedia series on self-driving cars that examines the past, the current technology and what the future may hold.