A day after rebuffing a break-up plan by its top investor, HSBC fielded questions from disgruntled retail investors on Tuesday and its executives defended their strategy to operate as a global bank at its first meeting in Hong Kong in three years.
The London-headquartered lender is under pressure from Ping An Insurance Group Co of China to explore options including spinning off its mainstay Asia business to increase shareholder returns.
HSBC Chairman Mark Tucker and CEO Noel Quinn were grilled for more than an hour by investors on the bank’s strategy for dividends and growth in the meeting, attended by hundreds of shareholders in the business district.
“Resuming paying quarterly dividend in 2023 is ‘too late’ and the promised level of dividend is ‘too low’, said Jay Chong, an activist shareholder, who is in his 30s and whose family holds more than half a million shares of HSBC.
Hong Kong is HSBC Holdings’ biggest market and a key investor base for the Asia-focused bank. Some investors in the city have been vocal in their support of Ping An’s plan.
About 30 HSBC retail investors staged a brief protest near the conference room entrance at Tuesday’s meeting just before it began, chanting “management should step down” over dividend cancellations and sluggish returns.
HSBC met the retail shareholders a day after rejecting the break-up call as it reported forecast-beating profits, raised a profitability goal and promised chunkier dividends.
The bank has argued that a spinoff would be costly, time consuming and require billions in technology spending, while also raising regulatory risks.
“Our strategy which is now two and half years into execution should put the bank on the path to deliver returns in 2023 at a level we have not achieved in the last 10 years,” Tucker said on Tuesday. “This return should help drive and increase the share price and have a positive impact on the dividend.”
Analysts said Hong Kong’s retail shareholders are unlikely to have the heft to eventually force a vote on a break-up. Big institutional investors have so far not commented on the issue.
Retail shareholders clapped when requests were made to HSBC’s management to consider paying special dividends and relocate to Hong Kong.
Ping An, which has been building a stake in HSBC since 2017, when the bank’s share price was about a third higher, has not called publicly for a break-up but has said it supports all reform proposals that could help increase the long-term value of the bank. The insurer owned 8.23% of HSBC as of early February.
“We note the demands expressed by a number of HSBC’s small and medium-sized shareholders,” a Ping An spokesperson said. “We support any proposal that is conducive to improving HSBC’s operating performance and enhances shareholder value.”
Hong Kong retail shareholders were particularly unhappy when HSBC scrapped its dividend in 2020 during the COVID-19 pandemic, following a request to lenders by the Bank of England.
“Retail shareholders would welcome any proposals that change the status quo, or boost confidence of investors in management,” said shareholder Ken Lui, founder of an HSBC shareholder group.
“But why am I being vocal and support the spin-off proposal? Because I don’t have confidence in management,” he said.
A Hong Kong politician has also urged HSBC to appoint Ping An’s representatives to its board, and move its headquarters back to Hong Kong.
In 2016, HSBC decided to keep its headquarters in London, rejecting the option of shifting it back to Hong Kong after a 10-month review.
Be smart with your money. Get the latest investing insights delivered right to your inbox three times a week, with the Globe Investor newsletter. Sign up today.