Air Canada AC-T is offering passengers who have booked flights around the date of a possible pilot strike next month some increased flexibility in rebooking their travel.
The airline says progress has been made in its negotiations and it hopes to reach a deal, but it still faces the possibility of a strike by its 5,400 pilots as early as Sept. 17.
The Air Line Pilots Association has not set a strike date, but the pilots have voted overwhelmingly to approve a strike mandate if an agreement on a new contract cannot be reached.
Under the airline’s policy, customers with tickets for travel between Sept. 15 and 23 can rebook on any other Air Canada flight with the same origin and destination up to Nov. 30 at no additional cost. Customers who want to cancel and rebook their travel for after that date will have their change fees waived but will have to pay any fare difference.
Travellers with bookings during the affected period may also cancel their flight and receive a credit for future travel.
Refunds will be available for customers with refundable tickets, but Air Canada says refunds will not be available for those with non-refundable tickets as the flights are scheduled to operate as normal.
The policy applies to all Air Canada-operated flights, including Air Canada mainline, Air Canada Rouge, Air Canada Express flights operated by Jazz or PAL Airlines, and Air Canada Vacations.