Alasdair McKie is currently the Director of Customer Success for Sophi.io, working with The Globe and Mail and its customers to connect with their audiences with AI and automation. Previously, he was a manager with The Globe and Mail's digital product team. He has worked both in the newsroom as an editor and in publishing technology, helping to shape The Globe's publishing systems for over a decade. Alasdair joined the The Globe in 2000.